I hope this finds you well after a hectic Christmas, which seems an age ago now.
I had a fabulous time over the festive period, it was a great time and I thoroughly enjoyed myself, the holiday however was a bit of a nightmare.
After arriving at the hotel (where we have visited many times before) following a five hour flight, we were greeted by very embarrassed reception staff who told us we would need to contact our rep as a matter of urgency, I knew something was wrong straight away.
To cut a long story short, the contract between the tour operator and the hotel had expired in November and the tour operator had not bothered to tell us. They let us fly out to resort knowing the hotel we had booked was not available and moved us to a different hotel about half a mile away, unfortunately the new hotel was not in the same league as the hotel we normally stay at (think premier league versus Vauxhall conference).
I would not have put my worst enemy in the new hotel and I let them know in no uncertain terms that I was unhappy, suffice to say, we had no option but to stay and we made the best out of a bad situation, as you do.
I tweeted about my experience and contacted the tour operator and after much wrangling and without the need to proceed to court, they refunded the full price of the holiday in its entirety, despite all my moans and groans, you cannot say fairer than that really!
I have had a couple of meetings this month so it was nice to get back into the mix so soon after Christmas, one of them was really good as it also involved my daughter coming along and I was not surprised to see her smash it out of the park, she has got a real talent.
I had so many personal messages via the website and my twitter feed about Father Brown, it was unreal. As I have said in previous months, I did not appear a great deal and I did not have lots of dialogue to get my teeth into, however, the positive remarks and general comments have been fabulous, so to all of you, thank you so much, it means a great deal to me.
I am off to London for a few days shortly to celebrate my daughters 16th birthday (that is frightening) and we have some great things planned – dinner at a couple of celebrity haunts, afternoon tea on a double decker bus with all the sights, the cable car across the Thames, an Indian breakfast (no seriously, it is Chai tea and cinnamon buns followed by an egg & bacon naan with spicy tomato sauce and more naan slathered in ghee and topped with a pineapple and pink peppercorn marmalade – mmm), then it is the walk of death across the glass floor at tower bridge, Spittalfields market and a visit to the Harrods oyster bar. Now I have written this, I realise it is all based around food and drink, oh well, it is a special occasion I guess.
Well I better nip off for a run now so I can pre burn all the calories I will be eating over the next few days, I am not looking forward to it because it is cold, but once I get going I will be fine.
Until next time, take special care